Delete your Bit-Buddy account

Bit-Buddy (bitbuddy.tech), operated by James Robert Gibson Jr.

How to request deletion

If you have Bit-Buddy Pro, cancel it first so you aren't charged again: open Bit-Buddy at bitbuddy.tech, log in, and tap Manage subscription, then cancel.
Email bitbuddy.help@gmail.com from the email address on your account, with the subject "Delete my Bit-Buddy account".
We'll confirm by email and delete your account within 30 days.

You can also delete just your price alerts and phone-alert settings at any time, without deleting your account: remove each alert in the app, and tap Turn off under phone alerts.

What gets deleted

Your login (email address and password, or Google sign-in link)
Your price alerts and the phone-alert registrations for your devices
Your membership record and plan status

What we keep, and for how long

Payment and invoice records held by our payment processor, Stripe, as tax and accounting laws require (typically up to 7 years). These include your name, email, the amounts and dates of payments, and the last 4 digits of your card, never the full card number.
Routine server logs at our host, Netlify, which are kept for a short period and then deleted automatically.

Questions: bitbuddy.help@gmail.com