Bit-Buddy Terms, Privacy & Refunds

Effective October 22, 2026. Bit-Buddy is operated by James Robert Gibson Jr., Florida, USA ("we", "us"). Questions: bitbuddy.help@gmail.com.

Terms of Service

1. Agreeing to these terms

By using Bit-Buddy you agree to these terms. You must be at least 18 years old. If you don't agree, please don't use Bit-Buddy.

2. What Bit-Buddy is

Bit-Buddy is a web app that displays bitcoin price data from public exchange feeds (currently Kraken, Coinbase, Gemini and Bitstamp), countdowns for 15-minute time windows, charts, statistics based on past prices, order book data, a calendar of scheduled economic reports, alerts, and a personal trade journal. We do not buy, sell, or hold cryptocurrency, place trades or bets, or hold your money. We are not a broker, exchange, or investment adviser, and we are not affiliated with any exchange or prediction market.

3. Your decisions are your own

About the statistics. Figures such as "how past stretches like this ended" describe what happened in past price data over a recent period, with the number of examples shown. They are not predictions, probabilities of any future outcome, or recommendations, and markets can behave differently from the past. The trade journal is a record of your own decisions; Bit-Buddy does not suggest trades.

Any trade or bet you make is your decision and your responsibility. Past price movements do not predict future ones. Prices shown in Bit-Buddy can differ from the price a market or exchange uses to settle, and can be delayed or interrupted. Always check the rules and prices on the platform you trade on.

4. Accuracy and availability

Data comes from third parties and is provided "as is." We try to keep Bit-Buddy accurate and running, but we don't guarantee that data will be correct, complete, timely, or always available. Price alerts and smart alerts are checked about once a minute and may arrive late or not at all, for example if a data feed stops, your phone is offline, notifications are turned off, or your phone or browser limits them. Don't rely on alerts alone for time-sensitive decisions.

5. Bit-Buddy Pro subscriptions

• Bit-Buddy Pro costs $4.99 per month, plus any tax that applies.
• Your subscription renews automatically every month and your card is charged on each renewal date until you cancel.
• You can cancel anytime from Manage subscription in the app. After you cancel, you keep Pro until the end of the month you've paid for, and you won't be charged again.
• Payments are processed by Stripe. We never see or store your full card number.
• If we change the price, we'll tell you by email at least 30 days before it applies to you, and you can cancel before then.

6. Your account

Keep your login private. Each subscription is for one person. Don't share your account, resell or redistribute Bit-Buddy or its data, scrape it, or try to get around the Pro lock or interfere with the service. We may suspend or end accounts that break these rules.

7. Limitation of liability

To the fullest extent the law allows, we are not liable for any trading or betting losses, lost profits, or indirect or consequential damages arising from your use of Bit-Buddy or from data errors, delays, or outages. Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim.

8. Changes and ending

We may update Bit-Buddy and these terms. If we make a significant change, we'll update the date above and tell subscribers by email. You can stop using Bit-Buddy at any time. These terms are governed by the laws of the State of Florida.

Privacy Policy

We collect as little as we can. We don't sell your information, and Bit-Buddy has no ads and no ad trackers.

What we collect

• Account info (Pro and signed-in users): your email address and password, stored by our membership provider, Memberstack, along with your plan status.
• Payment info: handled by Stripe. We can see your name, email, the last 4 digits of your card, and your payment history, but not your full card number.
• Alerts (Pro): the alert prices and smart-alert settings you choose, and a notification address for each phone where you turn on phone alerts, are stored with your account on our host, Netlify, so we can notify you. Removing an alert, switching off a smart alert or turning off phone alerts deletes that information.
• Trade journal and target price: stored only in your browser on your device. We never receive them. Clearing your browser data deletes them, so use Export CSV to keep a copy.
• On your device only: if you aren't signed in to Pro, any alerts stay in your browser's storage and are never sent to us.

Services that see some of your data

• Netlify hosts Bit-Buddy, stores Pro alert settings, and may log technical details like your IP address and browser type.
• Your phone's notification service (from Google, Apple or Mozilla) delivers phone alerts. It sees the alert message, such as "BTC is above $83,000."
• Kraken, Coinbase, Gemini and Bitstamp: your device connects to their public price feeds directly, so they can see your IP address.
• Google Fonts supplies the app's fonts and can see your IP address.
• Memberstack and Stripe process your account and payments as described above, and use cookies needed for login and checkout.

Each of these companies handles data under its own privacy policy.

How we use it

To run your account, process payments, send important account or billing emails, prevent fraud, and meet legal requirements. We don't use your data to give you trading recommendations.

Your choices

You can ask us to see, correct, or delete your account data (how to delete your account) by emailing bitbuddy.help@gmail.com. We keep payment records as long as tax and accounting laws require. Bit-Buddy is not meant for anyone under 18.

Refund & Cancellation Policy

• Cancel anytime from Manage subscription in Bit-Buddy. No phone calls or emails needed.
• When you cancel, Pro stays active until the end of your current paid month. You won't be charged again.
• We don't give refunds for partial months or unused time, except where the law requires it.
• Charged by mistake? If you were billed twice, charged after cancelling, or charged in error, email bitbuddy.help@gmail.com within 30 days and we'll refund the mistaken charge.
• If Bit-Buddy Pro is unavailable for an extended period, we may offer credit or a refund at our discretion.